top of page

Privacy Policy

At AlterGrid, protecting your personal information is a priority. This privacy statement describes how we collect, use, and protect your information when you use our services and app.

 

Collection of information

We only collect information necessary to use our services, such as:

  • information related to the use of your electric vehicle (battery status, driving habits, energy consumption);

  • technical data on the application (performance, usage preferences);

  • contact details provided voluntarily (name, email, etc.) during registration or contact.

Use of Information

The data collected is used for:

  • provide personalized autonomy estimates;

  • optimize your recharges and extend the life of your battery;

  • improve the quality and performance of our services;

  • communicate with you about updates, news or offers, with your consent.

Protection and confidentiality

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or disclosure. Your information will never be sold or shared with third parties without your consent, unless required by law.

 

Your rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, you can contact us at any time at altergrid.ca@gmail.com

Updated statement

AlterGrid reserves the right to update this privacy statement to reflect changes to our services or applicable regulations. The most recent version will always be available in our app and on our website.

bottom of page